Privacy policy

Last Updated: July 30, 2026

Welcome to Avenhor. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Payment Information (processed securely through our payment partners)

  • Order History

Automatically Collected Information

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Time Spent on the Website

  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Improve our website and services.

  • Prevent fraud and unauthorized transactions.

  • Comply with legal obligations.

  • Send promotional emails and offers (only where permitted by applicable law or with your consent where required).

3. Payment Security

We do not store your complete debit card, credit card, or banking information on our servers. Payments are processed securely by trusted third-party payment providers using industry-standard security measures.

4. Cookies

We use cookies to:

  • Remember your preferences.

  • Improve website performance.

  • Analyze visitor traffic.

  • Enhance your shopping experience.

You can disable cookies through your browser settings, but some features of the website may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

  • Payment service providers.

  • Shipping and logistics partners.

  • Technology and website service providers.

  • Government or legal authorities when required by law.

These third parties are expected to use your information only for the services they provide to us.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.

7. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your personal information.

  • Withdraw consent where applicable.

  • Opt out of marketing communications.

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing any personal information.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Avenhor Customer Support

Email: support@avenhor.com 

Website: www.avenhor.com

Response Time: 24–48 Business Hours